Return Policy

Returning the paintings at Makhdoom Art Market is the most easiest thing, as we care for you. If you think you have made a wrong decision by purchasing any painting, you always have an option to return the painting within seven days. You will be able to receive a free replacement or a full refund for the price of the product. Shipping charges are not covered in the return price. If you have decided to return your purchase, please follow these steps:

1. Email us at info@makhdoomartmarket.com with your order number and specific reason for the return.
   2. Pack the artwork back in the original tube or box with all of the packaging materials and certificate of authenticity that was included in the package.
   3. Ship it back to us at the following address:

Makhdoom Art Market
Suit 501, Rim Jhim Center, Gulshan-e-Iqbal, Karachi, Pakistan.

It is your responsibility to return back the art via reliable shipping channel. Return shipping costs are the responsibility of the customer.

In case you receive painting as damaged?

In the lamentable occasion that your order shows up in unsatisfactory condition, all you need to do is to take one computerized photograph of the painting and pack it back in the same box received. Send us those images to info@makhdoomartmarket.com within 3 hours of receipt.

Send us an email stating your request number, the transportation ID or number, a short portrayal of the justification the return, and let us know whether you are looking for a substitution or a discount. You will get an email from us inside one work day telling you about the situation with your request.

Remember we disburse payment to artist within seven days, no claims, returns, exchange will be accepted after seven days of receipt at your/customer end.

Makhdoom Art Market as the online e-commerce website/platform/market place provider/facilitator/promoter of art/etc is liable for any claims or exchange, it also has to do with the will and agreement of artist/seller to do or not to. Surely we can terminate the membership of any seller who has unsatisfactory and poor service claims to our customers.

For any additional issues, please contact customer service at info@makhdoomartmarket.com